Group travel software: the all-in-one TourKnife platform
Running group travel with multiple departures is a different problem from selling a single-day activity. A single departure chains flights, accommodation, guides and activities from several suppliers, is sold in parallel to the end customer and to agents, and gathers several passengers per booking, each with their own data and payments. TourKnife is the group travel software that brings all of that together in a single platform: designing the product, selling it across all your channels, operating it right up to departure day, and invoicing it — over a single database and without jumping between tools.
TourKnife is the all-in-one platform for running multi-departure group travel: from pre-sale and the booking engine to supplier operations, communication with travellers and agents, and invoicing connected to the accounts.
Designed from the ground up for group travel
Other tools on the market — Bókun, FareHarbor, Rezdy — are designed for single-day activities or standalone services. TourKnife is designed from the ground up for what they don’t cover: group travel with multiple departures, multiple chained services and distribution across several channels at once. That native multi-departure, multi-service capability is the heart of the product, and it’s where your operation gets complex and where TourKnife works natively instead of forcing you to reconcile by hand what the software should be solving.
On that foundation, TourKnife is a web application accessible from any device, with a private instance per client and data hosted in Europe (AWS EU), multi-language and multi-currency for operating in several markets, and with a RESTful API (OAuth 2.0) and embeddable widgets to integrate with your systems and bring the booking engine to your own website.
Every feature, from pre-sale to invoicing
The cluster of pages that follows walks through TourKnife’s features one by one. It starts with the two general pages — why specialised software beats a custom build, and what technology needs a group operator really has — and continues through the four blocks that cover the full business cycle.
Before you start: why specialised software
Why custom-built software doesn’t work for group travel: what sets specialised software apart from an in-house build, and why maintaining the latter rarely pays off.
The technology needs of a group travel operator: what a group operator’s technology has to solve, from selling to invoicing.
Sales and bookings core
Online booking for group travel: the booking engine made for group travel, with integrated payment and passenger control.
Availability and allotment management: each departure’s real availability and the allocation of places among agents, without overbooking.
Travel agent portal (B2B extranet): let your agents book with their rate and commission over your real inventory.
Commission management: each agent’s commission calculated by itself when the booking comes in.
Traveller portal: let each traveller check their booking, pay online and complete their data.
Operations and product
Automating manual tasks: chase payments, request data and confirm bookings with rules you define once.
Multi-day, multi-service itineraries: the trip structure defined once and inherited by every departure.
Supplier and service management: suppliers, contracts, services and costs, with a view of what’s confirmed.
Trip operations: rooming, passenger lists and bulk communication with the whole group.
Pricing and rates: per-channel prices, supplements, prices by age and discount campaigns.
Commercial and administrative management
CRM and lead management: capture and manage quote requests and connect them with bookings.
Automated communications: all communication with travellers, agents and suppliers from templates.
Invoicing with Verifactu: invoice from the booking, with Verifactu and export to your accounts.
Reports and analytics: analyse sales, channels, departures and margins over real data.
Adaptable to every type of operator
TourKnife adapts to different profiles in the sector: group tour operators, who make the most of the departure catalogue, the booking engine, B2B distribution and supplier operations; activity and day-tour companies, with availability calendars, kit inventory and a B2C portal; and DMCs and inbound operators, with multi-supplier management, chained services and communication with international agents. Each operator works in its own environment and configures the platform to its operation, without programming.
Frequently asked questions
What is TourKnife?
TourKnife is an all-in-one platform for group travel operators that brings together, in a single database, pre-sale, the booking engine, supplier and service management, multi-channel distribution, communication, invoicing and reporting, without jumping between tools.
How is it different from tools like Bókun, FareHarbor or Rezdy?
Those tools are designed for single-day activities or standalone services. TourKnife is designed from the ground up for group travel with multiple departures, multiple chained services and distribution across several channels at once — which is exactly what they don’t cover natively.
What type of operator is TourKnife for?
For group tour operators, activity and day-tour companies, and DMCs and inbound operators. Each one works in its own environment and configures the platform to its operation.
Does TourKnife integrate with other systems?
Yes. It has a RESTful API with OAuth 2.0 and embeddable widgets to integrate with your ERPs, payment gateways and your own website, plus export to accounting software.
Can I sell to the end customer and to agents at the same time?
Yes. TourKnife sells in parallel through your B2C portal to the end consumer and through the B2B extranet for your travel agents, over the same inventory and without discrepancies.