Online booking software for group travel
If you run group tours, you know one of the bottlenecks isn’t selling — it’s the moment a booking arrives by phone, by email, or through a form that doesn’t talk to your system, and someone on your team has to retype the details by hand. An online booking engine built for group travel removes that step. The traveller — or the agent — books straight from the product, and the booking is captured, with its passengers, its services and its payment status, without anyone re-keying a thing.
TourKnife is the online booking software for group travel operators that centralises the whole process: from the booking form to payment control, including the management of every passenger on each departure.
And if you’ve already sorted out how bookings come in but you have other needs — automating operations, coordinating suppliers or generating travel documentation — remember that TourKnife does everything a group travel operator needs. Discover all the features.
A booking engine made for group travel, not adapted to it
Most booking engines are designed to sell a hotel room or a ticket: one product, one date, one customer. Group travel is a different animal. There are departures with limited places, multi-day itineraries with several services (multi-day, multi-service), optional activities the traveller adds to their booking, and often several departure cities for the same trip. TourKnife is built from that reality.
Each booking captures the information you need from every passenger, is tied to a specific departure with its places, and moves through the booking statuses that mirror how you actually operate — from the initial request to confirmation and payment.
Real-time availability over your private inventory
When you work with your own allotment, the risk is overbooking. TourKnife controls the availability of your private inventory in real time: each booking draws places from the stock of the services that make it up, so you never sell more than you have. Availability is calculated from the real services assigned to each activity, not from a loose number you have to reconcile by hand.
Rooms and travellers: right down to the shared room
In group travel, accommodation has its own logic. TourKnife lets travellers choose their room type at the time of booking, and supports the shared room option: travellers who don’t know each other can share a room — a capability you configure at reservation-mode level, and one that solves one of the most common (and most tedious to handle manually) cases in group travel.
Booking forms that fit how you sell
Not every booking comes in the same way. That’s why the TourKnife booking engine supports different entry routes depending on who books and how:
Direct traveller booking: the end customer books their place online, filling in the fields you’ve configured for that departure.
Booking through an agent: your travel agents manage their clients’ bookings from their own access, under the terms that apply to them.
Quick internal booking: your team registers a phone or email booking in seconds, without leaving the system.
Each form asks for exactly the data you decide — no more, no less — and that data is then available for your passenger lists, your communications and your travel documentation.
From form to payment, with the gateways you already use
An online booking is worth little if the payment is handled separately. In TourKnife the booking and its payment control travel together: you can charge online at the point of booking, manage deposits and final payments, and see at any moment which bookings are paid, which are part-paid and which are outstanding.
And you charge through the gateway you already use: TourKnife integrates Stripe, PayPal, Revolut and RedSys, so card payments and your customers’ usual methods — in Spain as well as across the rest of Europe and Latin America — are covered from within the booking itself.
The whole booking in one place
Each booking brings together, on a single screen, the passengers, the contracted services, the price breakdown and the payment status. Your team stops jumping between emails, spreadsheets and loose notes: the information is where it should be, up to date, and ready to generate the passenger lists and documentation for each departure.
Frequently asked questions about online bookings in TourKnife
Can I handle direct traveller bookings and agent bookings in the same system?
Yes. TourKnife manages, in the same engine, bookings made directly by the traveller and those handled by your travel agents, each under its own terms.
Which payment gateways can I use?
TourKnife integrates Stripe, PayPal, Revolut and RedSys, covering card payments and the most common methods across Europe and Latin America.
Does it control availability so I don’t oversell?
Yes. The availability of your private inventory is controlled in real time, and each booking draws places from the real stock, preventing overbooking.
Can I offer a shared room between travellers who don’t know each other?
Yes. The shared room option is configured at reservation-mode level, alongside the choice of room type.